I want to reset my username/password

You cannot reset your username. If you would like to reset your password, follow these steps:

Do you remember your Secure PIN? If yes, follow these steps:
1. Open your UOB TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
2. Enter the required details in the following screen.
3. Enter the One-Time Password (OTP) sent to your registered mobile number.
4. Select the option to enter your Secure PIN.
5. Enter your Secure PIN when prompted.
6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
7. Set your new password and click "Next".
8. You can now login with your new password.

If you do not remember Secure PIN, then follow these steps:
Please note that you'll be prompted for your TMRW/UOB card number and ATM PIN.
1. Open your UOB TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
2. Enter the required details in the following screen.
3. Enter the One-Time Password (OTP) sent to your registered mobile number.
4. Select the option to  use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
5. Enter the respective card and PIN number. If you forgot your Card PIN or misplaced your card, please tap on "Help" at the bottom of the screen and place a call to TMRW Agents.
6. In the next screen, your username will be displayed.  Proceed to change your password in this screen.
7. Set your new password and click "Next".
8. You can now login with your new password.